MAGDALENA MINISTRIES, INC.
COMMUNITY LIVING MANAGER
Magdalena House is a neighborhood of transitional homes in San Antonio that serves mothers and their children who have fled dangerous and abusive lives by providing transformation through education, nurturing community, and programming. We provide a free, safe transitional home and loving community for those affected by family violence, human trafficking, generational poverty, as well as mothers who have aged out of foster care and those facing homelessness. Families’ needs are addressed through unique programing designed to foster well-being and self-awareness. Mothers are required to attend college, high school, GED or ESOL classes. Through education, our Enrichment programming, counseling and other activities, mothers living at Magdalena House develop the social, educational, and financial skills needed to ensure the physical, economic, and spiritual well-being of themselves and their children.
We are seeking a highly motivated, compassionate, and trauma-informed Community Living Manager. This full-time position reports to the Program Director and is responsible for providing direct support to residents, overseeing the Community Living aspects of the Magdalena House program and managing Community Staff. The Community Living Manager will support residents and their personal growth throughout the duration of their stay by advocating, supporting, teaching, coaching, and empowering.
- Empower residents to flourish within the boundaries of the Magdalena House program and hold them accountable for adhering to the Community Living Guidelines and rules
- Orient and educate new residents to the Magdalena House program, Resident Handbook and Community Living Guidelines
- Create safety plans with new residents
- Collaborate with program staff as needed and participate in weekly Program Staff meetings to review each resident’s progress, challenges and needs to ensure that all their needs are identified and addressed.
- Meet with residents individually to offer support and assist them in creating and meeting their individual Covenant goals
- Coach and support residents as they develop awareness and skills to manage interpersonal conflicts in an effective way and build healthy relationships
- Facilitate monthly house meetings
- Facilitate Conflict resolution/mediation with residents
- Coordinate resident transitions as they prepare to exit the program
- Plan community wide special events (Family meals, annual holiday celebrations, etc.) for the purpose of building community relationships and encouraging fellowship
- Report Community Living concerns to Program Director as needed
Managing Community Staff:
- Interview, Supervise, and train Community Living Staff (overnight staff)
- Manage overnight staff scheduling to ensure shifts are covered for 24/7 support
- Master’s degree (preferred) or bachelor’s degree in human services field and minimum of 5 years of experience, especially with families who have experienced trauma
- Committed to a life of faith and the empowerment of vulnerable families
- Experience and desire to work with the population we serve and ability to positively interact with individuals from diverse backgrounds, cultures, and religions
- Must have good critical thinking and problem-solving skills along with a compassionate spirit and ability and willingness to provide trauma informed care.
- Ability to maintain the privacy and confidentiality of our residents.
- Proficiency in Microsoft Office Suite and ability to utilize electronic record-keeping software
- Ability to be organized, establish priorities, and resolve conflicts
- Ability to work independently and on a team
- Willingness to work after hours, nights, weekends, and holidays if emergencies arise
- Possess and maintain a valid driver’s license
- Ability to carry 35 pounds.
- Ability to respect a drug-free, alcohol-free, smoke-free environment.
To apply for this position, please email or mail your resumé, letter of interest and a list of three references. Please indicate the name of this position in the subject line of your email. For additional questions, contact Cori Kurth at 210-561-0505 (work) or firstname.lastname@example.org. The application deadline is rolling with applications being reviewed upon receipt.