Category: How tos

Don’t Get Left Behind: The Business Risk And Cost Of Technology Obsolescence

A new study by MIT Technology Review Insights in association with Oracle finds that companies that have a better understanding of the cost of continuing to operate legacy systems versus shifting to the cloud can make appropriate technology investment decisions. And, when organizations consider the cost of technology obsolescence fully, the urgency of cloud investments for continued viability and productivity gains becomes clear. The report describes… Read more »

3 Questions to Ask Before Saying Yes to a New Opportunity

As part of the martyr complex from which so many of them suffer, nonprofit leaders often think that it’s best to push themselves and their organizations harder, faster, farther. Nonprofit leaders are continually faced with new opportunities – new client populations to serve, new demands for program expansion from funders, new partnership opportunities.And while pursuing new opportunities is a critical part of becoming (and staying) a relevant, impactful social change organization, not every opportunity is the right one for you as a leader, for your staff and board, or for your mission.

The “Oh Wow!” Factor of the Before and After

I don’t know about you, but I love watching shows that transition “ho-hum” people, places and things into something more attractive, unique, and desirable by giving them the “Oh Wow” factor. The experts seem to breathe new life into run down properties, outdated styles, and flea market junk. They listen to understand what people want or need, agree on the budget, then create a shared vision and plan of what might be, and once everyone is in agreement, the transformation begins.

The Best Way To Put Clients First Is To Let Them Lead!

Those of us who work at nonprofits are drawn to a particular mission and a desire to do good and give back. Most of us have navigated our careers thoughtfully and intentionally and have worked hard (perhaps even tirelessly). Yet often, despite our good intentions and hard work, we find ourselves replicating the practices that created the inequity we committed to disrupt in the… Read more »

Breaking the Nonprofit Financial Glass Ceiling

The fact is that a financial glass ceiling exists for nonprofits — a limit, which many nonprofits hit, where the money just won’t grow. They may have a great solution to a social problem, but they are unable to attract the money necessary to deliver on that solution. I see this all the time in my consulting practice. A nonprofit has existed at a certain budget level — let’s say $1.5 million — for years and years, and though they have big ideas for how much more they could be doing, they just can’t seem to get past that $1.5 million mark.

How to Tell Stories About Complex Issues

Storytelling is one of the greatest tools we have for engaging communities on complex social and environmental issues, in ways that can drive belief and behavior change. People are far more likely to remember information if it reaches them in the form of a story. Good stories also have an incredible ability to reduce counterarguing on divisive issues. And when people are transported by a great story, they remember the events in the story and feel like the experiences were their own. As a result, the story has the power to influence future beliefs on related issues.

Breaking the Ignorance Ceiling

Why this book screamed to be made In the US, as of 2017, there were something like 1.3 million government-sanctioned charitable organizations. It’s a growing sector: at current rates, about 47,000 new US charities are born each year.[1] Is that a lot or a little, for a nation of some 330 million? I say it’s a lot. After all, the same population gets by with… Read more »

“In a billion-dollar campaign case,” she wondered, “where do you stick the ‘letter from the Dean’?”

Ummmmmmm…. Good question, Echo. ¶ In our little world [The Case Writers], where we pretty much get to write and design whatever we think is best, working with a group of clients who want exactly that, every “normal” element is questionable. You start each day with this question, “What if everything I think I know is wrong?” ¶ In other words, if something normally… Read more »

Some Say Fundraising Is Just Sales: They’re Wrong!

Early in my 30-plus year career in the philanthropic arena, I was looking for a major gifts officer for a reproductive health clinic in Los Angeles. Of the many résumés I received, one was from a candidate with ten years of solid experience—but for eight of those ten years, he worked for religious charities that opposed the values held by my organization. Within the… Read more »

The Board vs. Staff Game Replacing Divide and Conquer with Let’s Make Millions Together

It started with a threat, from a board member in the midst of a board meeting.   “If she doesn’t produce in a year, she’s out of here.”   Thirty seconds. Sixty seconds.   Silence hung in the room like fog at dawn.   I was beginning my third job with a nonprofit. The first two positions were highly-sought-after spots with low-pay and high-perks. … Read more »

Why Does Your Board Micromanage? Learn from My Error and Create a Board that Governs

It was a beautiful August morning. Twenty campers and four counselors outfitted in orange lifejackets paddled silver canoes across a glassy blue lake in northern New Hampshire.    We pulled up to a sand spit. As we unloaded, I, one of the junior counselors, muttered, “I wish I had a brownie. We should have brought snacks.”   In response, all twenty campers moaned in… Read more »

Leaders: It’s OK to not know everything

Recently, a CEO confided that the accelerated disruptions occurring in her industry, with the advent of new technologies, new entrants and new business models, were shaking her usual confidence. While an expert in her field, she was doubting her adaptability to the increasingly complex nature of the challenges leaders face today, from work to home life. She is far from alone. More and more,… Read more »

Return On Investment – A new age of business-mindedness dawns for nonprofit enterprises

Suddenly it seems like everyone’s talking about it. Or maybe “finally” is better than suddenly. The Chronicle of Philanthropy has gotten weighty on the subject. On June 7, it featured a scathing article by Amanda Pearce, CFRE, under the headline, “Nonprofit is a Tax Status, NOT a Business Model.” Even US charity watchdogs have admitted they got it wrong. In case no one at… Read more »

Scarcity or Abundance? An Experiment in Collaborative Fundraising

Many of the principles of fundraising I learned early on really are true: listen to prospective donors to connect them to your cause; build relationships to move supporters to the next level of giving; and thank donors more often than you ask for money. These do result in better fundraising outcomes. But based on my recent experience, I’m wondering if the scarcity-based approach of holding your funding sources under lock and key could use an upgrade.